support plans

Contact

Israel Office

+972-52-838-7222

+972-52-430-5252

Europe office

+33-695-805-004

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24/7 Support
"BUSINESS 24/7" SERVICE SUPPORT AND MONITORING
YOUR WEB-BASED BUSINESS NEVER SLEEPS. IT OPERATES AROUND THE CLOCK and around the globe. You need be confident that your website operates flawlessly each and every hour of the day knowing we'll always be there for you @ our Support center:+972-72-2707999
Linnovate provides 24/7 support for those who need a quiet night, and an effective day. Our offerings go down to 30 minutes response time for critical issues and we have several packages adapted to all kinds of needs and budgets. Support may be given via phone, mail or our ticketing system, and an exact report of the hours progress is available for clients, so it's always easy to track the progress of a given task.

OUR "BUSINESS 24/7" SERVICE INCLUDES

SECURITY

  • Security updates
  • Traffic monitoring
  • DOS\DDOS, SQL injection,BOT monitoring

24/7 MONITORING

  • Monitor error and acces logs for any alters or issues
  • Monitor disk storage and utilizationon a daily basis
  • Monitor Database utilization and performance on a daily basis

APP HEALTH

  • Apply necessary updatesto server and server software.
  • Audit disk usage
  • System load
  • CPU utilization
  • Memory usage.

AND MORE...

  • Performance guarantee-rapid app load and measured on average at every hour using an external tool.
  • Offsite data backup
  • Redundancy managment

CONTACT OUR REPRESENTATIVES

Click here to learn more about our 24/7 packages

Prices in the pricing table are monthly fees unless stated otherwise:

 

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